Port Macquarie is the biggest business centre on our patch, with medical and allied health practices, accountants, real estate offices, trades, tourism operators and clubs. Most of them need the same things: systems that stay up, data that is backed up and a phone that always gets answered.
We already look after clubs and businesses in Port, including Port Macquarie Golf Club. Most support is handled remotely within minutes, and when something needs hands on we come to you anywhere from Lake Cathie to Settlement City.
Areas we cover from Port Macquarie
Port Macquarie
Lighthouse Beach
Settlement City
Thrumster
Lake Cathie
Bonny Hills
Innes Lake
Sancrox
Fernbank Creek
Shores
Most support is done remotely in minutes. When something needs hands on, we come to you.
Local work in Port Macquarie
A few of the Port Macquarie businesses and clubs we look after, and what changed for them.
Google Workspace to SharePointServer managementManaged ITRF signage
The challenge. An 18-hole championship course and busy community venue on Ocean Drive, running administration, hospitality, golf operations and gaming. Files spread across separate Google Drives made versions and permissions hard to manage, and the on-site servers and clubhouse AV needed steady attention.
What we did
Moved club records, templates and operational files from Google Workspace into a structured SharePoint setup with role-based permissions and automatic backups.
Hands-on server support and health monitoring to keep club software, point-of-sale connections and admin databases secure and running.
Technical help and tuning for the in-house RF modulators, for clean video of promotions, notices and event schedules on the venue screens.
Ongoing managed IT: endpoint security, routine maintenance and a help desk for the clubhouse office and operations staff.
A tidy cloud file structure with no more duplicate documents, stable clubhouse servers and clear promotions on the venue screens.
Medical ITSharePointPractice softwareCloud phonesBusiness internet
A long-standing foundation client.
The challenge. Specialist medical consulting needs strict patient privacy, dependable phones and internet that stays up. Running clinical practice software on ageing systems risked hold-ups in consulting rooms, slow access to patient files and phone outages.
What we did
Overhauled the clinic servers and handled critical upgrades to their medical practice software, for fast, stable record access during consultations.
Moved practice administration and documents to SharePoint, set up around Australian health privacy requirements.
A cloud phone system built for a medical reception, with priority queues, an automated menu and clear call quality.
Reliable business internet for Medicare claiming, telehealth and electronic prescriptions.
Full managed IT: daily monitoring, backups, security updates and priority help desk support.
A secure clinical IT setup with dependable practice software and a phone system that gets patients answered promptly.
The challenge. Plans, subcontractor contracts and project schedules across several active job sites need to be easy to reach on the go. Files stored locally caused version mix-ups between the office and site supervisors, and regular IT hiccups slowed the office down.
What we did
Brought project files, tenders, drawings and company documents together in SharePoint, so supervisors and office staff see the same files on any computer or phone.
Fast, reliable support for everyday hardware, Windows and Office problems, keeping estimating and project staff working.
The office and site teams working from the same up-to-date documents, with local IT help whenever something goes wrong.
SharePoint for large filesNetwork upgradeBusiness internetCloud phones
The challenge. Commercial print and packaging work means huge design files, high-resolution prepress PDFs and multi-gigabyte client artwork. Basic file sharing and a congested network slowed transfers between designers, prepress and the presses, and old phone hardware limited customer service.
What we did
Set up SharePoint specifically for high-resolution artwork and prepress libraries, without sync timeouts or lag.
Upgraded the switching, routing and business internet to handle constant heavy transfers between design and the digital presses.
Moved them to a modern cloud phone system with flexible call handling, automatic routing and extension dialling.
A fast network and cloud storage that move big design files with ease, backed by business-grade internet and a modern, cost-effective phone system.
Services in Port Macquarie
One local team for the whole lot, so you are not juggling five providers.
“Altitude IT has provided outstanding IT support for Port Macquarie Golf Club. Their team is professional, responsive, and highly knowledgeable, consistently delivering reliable solutions and excellent service.”
Justin CavePort Macquarie Golf ClubVerified on Quotient, 4 months ago
“Lloyd and Michael really went the extra mile for us travelling to Sydney from the Mid-North Coast on the weekend to ensure we were up and running in a timely fashion. In the era of AI, good people are the differentiator.”
Robin TaylorVerified on Quotient, 7 months ago
“Mike at Altitude is always going the 'extra mile' for us and can be relied on for a quick response. This is critical to our work and we are always very appreciative of the support.”
Yes. Most issues are fixed remotely because it is fastest, but when something needs hands on we come to you in Port Macquarie and the surrounding area.
Do you support medical and allied health practices in Port Macquarie?
Yes. We set up and look after practice computers, secure email, backups and phone systems, with security handled to the standard the industry expects.
Are we locked into a contract?
No. Our IT packages are a flat monthly fee with no lock-in contract.
How do we get started?
Book a free consultation. We will look at your current setup and give you a plan and a fixed quote.
