Club Lake Cathie
The challenge. A major sporting and dining venue in the Camden Haven, with bowling greens, a bistro, gaming, bars and function rooms. As the club moved most of its software, member database and management tools to the cloud, its internet connection could not keep up, and the resulting dropouts slowed cloud apps, POS and the office.
What we did
- Replaced the old connection with dedicated 1:1 symmetrical Enterprise Ethernet fibre, with guaranteed bandwidth, low latency and a 99.95% uptime service level.
- Overhauled and tuned the venue-wide WiFi to remove dead spots, with separate secure networks for the office, POS handhelds and guests.
- Full managed IT: security, server maintenance, help desk and regular network updates across every department.
- Hands-on support for POS servers, member sign-in kiosks and terminals, so the front door keeps moving.
- Maintain and support the club's CCTV system for continuous coverage across gaming, the bars and outdoor areas.
- Moved the office, reception and duty manager phones to our cloud phone system, with reliable call routing and multiple lines.
A rock-solid setup. Enterprise Ethernet brought back full reliability for their cloud apps, and with one team looking after POS, CCTV, WiFi and phones, the club trades smoothly every day of the week.