Managed IT, phones, cloud, internet and cameras for Taree businesses, from a local team that has worked with the Manning Valley for over a decade. Remote help when it is fastest, on site when it is not.
Cloud migrationManaged ITMulti-site phonesBusiness internet
The challenge. Accounting practices in Taree and Forster running on ageing on-site servers and a costly traditional phone system, with calls hard to pass between offices and real risk to uptime and remote access at tax time.
What we did
Moved their accounting databases and business applications into Microsoft Azure, removing the on-site hardware risk and giving staff secure, fast remote access.
Moved every phone onto our cloud phone system, with free internal transfers and shared ring groups across Taree and Forster.
Supplied business-grade internet at both sites for clear, reliable calls.
Ongoing monitoring, security patching and a help desk for all staff.
Monthly telecommunications costs cut in half, with client data running in a resilient cloud environment and a local IT team looking after it.
The challenge. A uniform, workwear and safety supplier with stores in Taree, Forster and Wingham plus a Taree distribution warehouse, where separate phone systems made it slow to check stock and pass customers between branches.
What we did
Put all four sites on one phone system, so staff dial extensions, transfer stock enquiries between Wingham, Taree and Forster instantly and share the load at busy times.
Stable business internet at every store and the warehouse to keep point of sale and stock systems in sync.
On-call IT help for computers, networks and devices across every branch.
Upgraded their CCTV security cameras, viewable from a phone.
Store floors connected directly to the warehouse, faster order fulfilment and no more communication gaps between the Manning Valley and the Great Lakes.
Totally Tinted
IT partnerCloud phonesBusiness internet
The challenge. A Taree auto and tinting specialist dealing with slow internet, unreliable old copper phones and no single contact for IT problems, which pulled staff away from the cars.
What we did
Became their go-to IT partner for computer problems, new hardware, software updates and the network.
A cloud phone system set up for a busy workshop, so enquiries and bookings are never missed.
Commercial-grade internet for online bookings, customer messages and invoicing.
Reliable internet in the workshop, a phone system that keeps customer service running and a local IT team a phone call away.
The challenge. A secure records storage, scanning and document destruction business in Taree South needing dependable internet for large file transfers, with high phone bills, dated file sharing and mobile scanning units that had to stay connected.
What we did
Replaced their old carrier setup with our cloud phone system, cutting the phone bill by 70 per cent straight away.
Installed Starlink on site for fast, resilient internet that handles bulk scanned batches.
Moved their files to SharePoint with role-based access, automatic backups and easy searching.
Data SIMs in the mobile scanning units so field staff sync jobs back to base in real time.
Full managed IT: monitoring, device security and network management.
Recently upgraded the website we built for them over five years ago: refreshed for search (SEO), updated security, and made ready for AI agents to read and use.
Lower running costs, client records properly protected, field teams that stay connected and a website ready for how people search today.
Unified phonesFibre upgradesCommercial WiFiServers and hardware
The challenge. Busy sites on Victoria Street in Taree, a mechanical workshop, a bulk warehouse and a Wingham branch, with heavy call volumes, separate phone setups that made transfers awkward and WiFi dead spots in the workshop.
What we did
Linked Wingham, Taree Mechanical, Cleaver's Taree and the warehouse on one phone platform, so staff see who is free, transfer with one touch and share incoming calls.
Upgraded sites to full fibre (FTTP) and high-performance business internet.
Designed and installed commercial WiFi across the service bays, offices and warehouse.
Ongoing maintenance, hardware supply and support for their servers and diagnostic computers.
Counter staff, mechanics and the warehouse talking easily across every site, on fast fibre with dependable local support.
Why Taree businesses use ACS
Local businesses have more riding on their technology every year. Here is how we help them keep up without overspending.
Save on hardware
Cloud services mean you pay for what you use, instead of buying servers and software up front, and you can scale as you grow.
Stay ahead of the curve
Expert advice and hands-on setup when you upgrade systems or bring in new software, matched to how your business works.
Peace of mind
Monitoring and support that catch problems early, so you can get on with running the business.
Plain English
Clear, honest communication with no tech jargon. You will always know what we are doing and why.
Local people you already know
Michael has lived and worked in Taree for over 20 years, and Lloyd has been working with Taree businesses for more than 12. When you call, you get one of us.
Further afield? We also look after Forster, Port Macquarie and the wider Mid North Coast.
What local clients say
“Altitude IT has provided outstanding IT support for Port Macquarie Golf Club. Their team is professional, responsive, and highly knowledgeable, consistently delivering reliable solutions and excellent service.”
Justin CavePort Macquarie Golf ClubVerified on Quotient, 4 months ago
“The boys at ACS have been very professional, they have assisted me with my network issues.”
Arthur Armour★★★★★ Google review, August 2023
“Have nothing but good things to say about Altitude Cloud Solutions. Professional, efficient, and offering a quality IT service. Michael and Lloyd are pleasant and helpful. I am pleased they found our company.”
Midcoast Document Services★★★★★ Google review, September 2019
