Pacific Palms Bowling Club
The Palms Bowlo
The challenge. A busy social hub for the coastal Great Lakes, with the bistro, bar, greens and gaming lounge all relying on technology that has to stay up. The old network was struggling: dropouts hit point of sale and gaming, file sharing was scattered and ageing AV limited promotions and raffles.
What we did
- Diagnosed and rebuilt the switching and local network, removing the packet loss and lag behind the point of sale and gaming problems.
- Hands-on help rolling out upgraded point-of-sale terminals without disrupting peak trading.
- Managing the full upgrade to dedicated business fibre (FTTP), with room to grow for patron WiFi, cloud software and streaming.
- Moved club administration files to SharePoint, with proper permissions, automatic version history and secure cloud backups.
- Installed and tuned modern RF modulators across the venue screens for clear raffle, promotion and entertainment broadcasts.
- Extended the PA system for clear, even sound through the clubhouse and out across the greens.
- Ongoing managed IT: remote monitoring, patching, security protection and local support for the office team.
Orders and gaming transactions that go through without a hitch, club files safely backed up in the cloud, and better AV and raffles for members across the venue.